Aide

Aide
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Description:

What is Aide?

Aide is an AI tool for customer support that can identify and solve support issues in seconds. It uses AI models to learn from data and provide intelligent suggestions to help agents respond faster and more consistently, while also helping executives make better decisions and operations more efficient. Aide can help streamline operations, reduce repetition, and reduce turnaround time, while also saving time and effort for agents. Aide can also be used to organize and share knowledge, curate cards and SOPs, and import existing knowledge. Use cases for Aide include automated tagging, knowledge surfacing, customer lifecycle management, and knowledge management. Aide is designed to help organizations create solutions for recurring issues, visualize issues, pinpoint opportunities for improvement, and create better products and resolution steps to reduce the load on the support team for common issues.

Pricing Model:

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Aide
Aide

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👍Matt's Pick - This tool was selected as one of Matt's Picks!

Note: Matt's picks are tools that Matt Wolfe has personally reviewed in depth and found it to be either best in class or groundbreaking. This does not mean that there aren't better tools available or that the alternatives are worse. It means that either Matt hasn't reviewed the other tools yet or that this was his favorite among similar tools.

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