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Customer Support

28 AI tools·15 verified

AI customer support tools automate and enhance how businesses handle support tickets, live chat, and help desk requests. These AI-powered tools reduce response times, improve resolution rates, and free up human agents to handle complex issues.

Ada AI

Ada AI

Paid

AI customer service chatbot platform for automating support at scale.

Automating customer support inquiries
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Botpress AI

Botpress AI

Freemium

AI chatbot platform for building production-grade conversational AI.

Building AI chatbots for websites
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Sponsored
Chaindesk AI

Chaindesk AI

Freemium

No-code AI chatbot builder trained on your own data sources.

Building customer service chatbots
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Drift AI

Drift AI

Paid

Conversational AI platform for B2B sales and lead qualification.

Qualifying website leads automatically
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Forethought AI

Forethought AI

Paid

AI customer support platform with human-like resolution automation.

Automating customer support tickets
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Freshdesk AI

Freshdesk AI

Freemium

AI-powered customer support platform with Freddy AI assistant.

Managing customer support at scale
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Intercom AI

Intercom AI

Paid

AI customer service platform with Fin AI Agent

Automating customer support conversations
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Intercom Fin AI

Intercom Fin AI

Paid

Fin is Intercom's AI customer service agent built on GPT-4. It instantly resolves customer support questions by reading your help center content, support articles, and documentation — with human-quality answers.

Resolving 30-50% of support tickets instantly without human agents
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Kustomer AI

Kustomer AI

Paid

AI CRM and customer service platform for omnichannel support teams.

Managing customer service at scale
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Podium AI

Podium AI

Paid

AI customer communication platform for local businesses

Managing online business reviews
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Tidio

Tidio

Freemium

Tidio combines AI-powered chatbots with live chat to automate customer service for e-commerce stores. Its Lyro AI agent resolves up to 70% of customer questions automatically, 24/7, without human agents.

Automating 70%+ of e-commerce customer service questions
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Unbabel AI

Unbabel AI

Paid

AI-powered translation platform combining AI with human review for quality.

High-quality enterprise translation
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Zendesk AI

Zendesk AI

Paid

Zendesk AI adds intelligent automation to the world's most popular customer support platform: AI triage, smart ticket routing, suggested replies, knowledge base creation, and an autonomous AI agent for self-service.

Reducing manual ticket triage and routing time
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Zendesk AI

Zendesk AI

Paid

AI-powered customer service automation across support tickets.

Enterprise customer support management
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Zowie AI

Zowie AI

Paid

AI customer service automation for e-commerce with instant deflection.

E-commerce customer support automation
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Almo Chat

Almo Chat

Freemium

AI chatbot builder for websites powered by your own content

AI ToolView
Sponsored
Bodt

Bodt

Freemium

Build AI chatbots for your website without coding in minutes.

Adding AI customer service to small business websites
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Carter Chat

Carter Chat

FreemiumNew

Build and deploy custom AI chatbots for your business in minutes.

Building customer service chatbots for websites
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Crisp

Crisp

Freemium

AI customer support with shared team inbox

Managing customer support conversations
AI ToolView
Sponsored
Dera

Dera

Freemium

AI-powered customer engagement and feedback management platform.

Collecting and analyzing customer feedback at scale
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Helpshift AI

Helpshift AI

Paid

AI-powered in-app customer support for mobile and gaming companies.

Adding AI support to mobile apps
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Hiver AI

Hiver AI

Paid

AI email-based customer support tool for Gmail with smart assignment.

Managing high-volume support emails
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Intercom

Intercom

Paid

AI-first customer service platform

Automating customer support conversations
AI ToolView
Moveworks

Moveworks

Paid

AI platform for enterprise IT and employee support automation

AI ToolView

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About Customer Support AI Tools

AI customer support tools automate and enhance how businesses handle support tickets, live chat, and help desk requests. These AI-powered tools reduce response times, improve resolution rates, and free up human agents to handle complex issues. See the top 10 Customer Support tools, browse free Customer Support tools, or explore all categories.